What information do you need for a quote?
The more detail the better: product type or description, quantity needed, delivery date, imprint colors, and any special requirements. If you are unsure about the product, just describe your event or campaign goal and we'll recommend options.
How long does it take to receive a quote?
We respond to all inquiries within hours. Complex custom projects with special requirements may take up to 24 hours for a detailed proposal.
Do you offer samples before ordering?
Yes, pre-production samples are available for most products. Sample fees and timelines vary by product. Ask about samples when you submit your quote request.
What is the typical lead time for custom orders?
Standard production: 7-14 business days from artwork approval. Complex custom designs (Pantone color matching, multi-color decoration, custom shapes): 14-21 days. Q4 holiday rush adds 5-10 days. Express turnaround available on most products — ask when submitting your quote request.